What each part means
- Experience: first hand use of the product or topic.
- Expertise: the knowledge or skill to speak on it.
- Authoritativeness: recognition by others as a go to source.
- Trustworthiness: accuracy, honesty and transparency, the most important of the four.
What it means for brands
- Named authors, clear sourcing and real experience make content more credible to people and machines.
- Trust signals such as contact details, policies and accurate claims matter for AI answers too.