The crm software brands AI recommends most
Week of October 12, 2026 · 32 answers to 8 buyer questions in United States, from ChatGPT, Gemini, Claude, Perplexity.
Salesforce leads this week, named in 75% of AI answers, ahead of HubSpot at 72%.
| # | Brand | AI visibility |  |  |  |  | Avg position |
|---|---|---|---|---|---|---|---|
| 1 | 75% | 75% | 75% | 75% | 75% | #1.8 | |
| 2 | 72% | 38% | 100% | 50% | 100% | #1.8 | |
| 3 | 59% | 50% | 75% | 75% | 38% | #2.5 | |
| 4 | 50% | 38% | 75% | 38% | 50% | #2.7 | |
| 5 | 28% | 25% | 25% | 38% | 25% | #3.7 | |
| 6 | 25% | 25% | 25% | 25% | 25% | #4.4 | |
| 7 | 19% | 13% | 25% | 0% | 38% | #3.2 | |
| 8 | 19% | 0% | 25% | 25% | 25% | #3.7 | |
| 9 | 16% | 25% | 0% | 0% | 38% | #4.8 | |
| 10 | 3% | 0% | 13% | 0% | 0% | #3.0 |
Sources AI leans on
The sites cited most often in these answers. Being featured here moves rankings.
- 1
salesforce.com18 answers
- 2
platform.tracxn.com12 answers
- 3
zapier.com6 answers
- 4
folk.app6 answers
- 5
pipedrive.com6 answers
- 6
monday.com6 answers
- 7
pcmag.com5 answers
- 8
attio.com5 answers
- 9
microsoft.com4 answers
- 10
forbes.com4 answers
The questions we ask
Asked fresh every week, with web search on, as a buyer in United States.
- What is the best CRM for a small business?
- Best CRM software for B2B startups
- Which CRM is easiest to use for a sales team of 10?
- Affordable CRM with good email integration
- What CRM should a growing SaaS company use?
- Best CRM alternatives to Salesforce
- Which CRM has the best automation features?
- Best free CRM to start with
How the index works
AI visibility is the share of answers that name a brand. Each question goes to each engine once a week, so small weekly moves can be normal variation; trends over several weeks are what matter. Brands not in the list are not tracked. Positions count the order brands appear in an answer.
Is your brand in crm software?
See exactly which prompts you win and lose, against your own competitors, on every AI engine.