Help center
How can we help?
Plain, step by step answers on setting up Variask, tracking AI answers, reading your results and managing your account.
Getting started
Tracking
- How to choose the right prompts to trackPick the buyer questions that matter, organise them by topic and stage, and avoid common mistakes.
- Automatic weekly and daily checksTurn on scheduled checks so your AI visibility is measured on its own, and choose how often they run.
- Ask as a personaRun prompts as a specific type of buyer, such as a founder or IT lead, to see how AI answers different audiences.
Reading results
- Reading your visibility score and rangesWhat visibility, position, share of voice and sentiment mean in Variask, and why every score has a likely range.
- Brand map, perception and objectionsHow to read the brand map, what AI knows you for, the qualities rivals own and the objections AI raises.
- Alerts, reports and share linksGet alerted when something changes, share read only reports and send updates to your team.
Account and billing
- Variask pricing explainedWhat each Variask plan includes, how prompts and credits relate, and how to pick the right plan for your team.
- How credits workWhat credits are, how many each check and action uses, and how to make your monthly credits go further.
- Plans, the $1 trial and billingHow the trial works, what each plan includes, yearly billing and how to change or cancel your plan.
- Invite your teamAdd teammates to your workspace, choose admin or member roles, and understand seat limits.
Connect and automate
- Connect Google Search Console and AnalyticsConnect Search Console and GA4 with read only access to see search queries and AI referred visits next to your AI visibility.
- Use your data in AI assistants and your own toolsCreate an API key, connect the Variask MCP server to your AI assistant, or pull data into your own dashboards.
Questions
Help center:
common questions
Email support@variask.com from the address on your account, and include the brand name if your question is about one brand.
Read Getting started, then How to choose the right prompts to track. Together they cover most of what you need in the first week.
Variask University has free guides and courses on how AI engines choose brands and what to do about it.
Yes. The status page shows whether the app and checks are running normally.
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