How grounding works
Before writing, the system retrieves relevant material, for example by searching the web, and places it in the model's context. The model is told to answer from that material and often to cite it. The result is usually more current and easier to check than an answer from memory alone.
Google offers grounding with Google Search for Gemini, and ChatGPT, Claude, Perplexity and Copilot ground answers in web results when they search.
Grounding and hallucinations
Grounding reduces made up facts but does not remove them. The model can still misread a source, mix two sources or lean on an outdated page that ranked well. That is why the pages an engine finds about you matter so much.
What it means for brands
- When an answer is grounded, the pages the engine retrieves shape what it says about you, more than its training data.
- Keep key facts current and consistent across your site and the third party pages that rank for your name.
- Look at which sources are cited when AI talks about you; those are the pages to update or win.